Shipping & Returns

Same Day Shipping:
In a hurry to get your new vapo and accessories? Place your order before 2:30 PM (Eastern Time) and your order goes out that same day. You could be vaping tomorrow!

Free Shipping on ALL Orders Over $75:
We at VapeNow.com know how much of a drag it is to find a great deal online, only to realize that shipping charges cancel the savings out. So we, as part of our continuing dedication to great customer service, have addressed this problem. All orders placed on VapeNow.com totaling over $75 qualify for free ground shipping. This option will be automatically selected for you during checkout if your order qualifies.

Discrete Packaging:
All orders from VapeNow.com ship in USPS Priority Mail packaging or plain cardboard boxes depending on size. The boxes carry no external markings besides postal information.

Shipping Details:
We offer a variety of shipping options via USPS. These options and their rates are listed during the checkout process. Items typically ship within 2-3 days from the date on which the order was placed. If you are interested in large/bulk purchases we sometimes offer discounted shipping, please inquire. International buyers are responsible for paying all customs duties and taxes incurred in the course of shipment. The Brickton Group, LLC is not responsible for items damaged or lost by third-party shipping companies, altough we make every effort to pack items securely. Please purchase insurance if you feel it to be necessary. We reserve the right to alter shipping charges as circumstances warrant and to delay shipment in order to verify payment details.

Returns:
We accept returns on any item we sell you that is damaged or otherwise defective as part of our 100% Buyer Satisfaction Guarantee. Return claims must be filed by emailing returns@VapeNow.com within 7 days of receipt of the defective item. In some causes returned items are subject to a 25% restocking fees to reflect costs incurred on the customers behalf. The Brickton Group, LLC is not responsible for items damaged in transit or through improper use.

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